Third party Smart Device is not working in SmartThings app

Before being released to the public, Samsung devices and accessories undergo rigorous testing to ensure they are safe and function properly. However, if you attempt to use an incompatible third-party product with your Samsung device, there's a risk of inadvertently causing damage, such as paint peeling, to the device. 

Pair a universal remote to your TV The steps for setting up your third-party remote may vary based on the programming method set by the remote manufacturer. There are a lot of different remotes on the market, and we can’t possibly cover them all here. To pair a third-party remote with your Samsung TV, it’s best to refer to the manufacturer’s instru

Purchase a replacement remote You can look for the specific remote that was included with your Samsung TV or projector, or you can purchase an inexpensive alternative. Purchase the included remote Remotes are not sold on Samsung.com; they are instead available on our parts website, samsungparts.com. There are many models of remotes (all with slight

Set up Samsung universal remote Samsung TVs available in stores and on our website come with a universal One Remote. The remote can control third-party devices that are connected to the TV via HDMI only. For instance, if a Blu-ray player or Xbox is connected via HDMI, you can point the universal remote at the Blu-ray player to begin controlling its

SmartThings Wifi and Connect Home are Wi-Fi Hubs that provide a mesh Wi-Fi network with extended range. This allows you to connect and control SmartThings products and the many third-party products that work with SmartThings. Learn what to do if you receive an error message during setup.