Reset Ice maker: Cubed and Ice Bites ice makers

Unlike other fridges, the BESPOKE comes with two ice makers. One creates regular cubed ice, and the other creates ice bites. If the ice makers are having issues, you can press the Test button on each one to reset them.

Locate the ice makers.

Both ice makers (cubed ice and ice bites) are located in the bottom left freezer, near the top of the freezer. The ice bites maker is on the right while the cubed ice maker is on the left. Open the bottom left freezer door to access them.
Press the Test button.

Each ice maker has its own Test button that needs to be pressed separately.

Reach your hand underneath your desired ice maker (under the vent but above the ice bucket) and feel for the Test button. When you find it, press the Test button; you will hear a chime. If the ice maker is operating properly, you will hear another chime.

If needed, press the Test button on the other ice maker.
Continue troubleshooting.

Your ice maker has been reset. If it chimes one time, your ice maker has passed the test. If the ice maker chimes multiple times, visit our Support Center to request service.

Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Turn the BESPOKE Dual Ice Maker on or off

Turn the Dual Ice Maker on or off You can enjoy tiny ice bites and standard cubed ice with the Dual Ice Maker on your BESPOKE fridge. If you want just one type of ice from one ice maker, you can turn off the other ice maker. Each ice maker will provide 3 pounds of ice per day, or 6 pounds total if both are turned on. Note: For first time use, turn

Reset Ice Maker: Fridge compartment or Side-by-Side freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your fridge compartment is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if you

Reset Ice Maker: Bottom freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your bottom freezer is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ic

Reset Ice Maker: Back of freezer door

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker on the back of your freezer's door is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to chec

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support