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Reset Ice maker: Cubed and Ice Bites ice makers

Unlike other fridges, the BESPOKE comes with two ice makers. One creates regular cubed ice, and the other creates ice bites. If the ice makers are having issues, you can press the Test button on each one to reset them.

  1. Locate the ice makers.

    Both ice makers (cubed ice and ice bites) are located in the bottom left freezer, near the top of the freezer. The ice bites maker is on the right while the cubed ice maker is on the left. Open the bottom left freezer door to access them.

    Illustration of BESPOKE Ice makers

  2. Press the Test button.

    Each ice maker has its own Test button that needs to be pressed separately.

    Reach your hand underneath your desired ice maker (under the vent but above the ice bucket) and feel for the Test button. When you find it, press the Test button; you will hear a chime. If the ice maker is operating properly, you will hear another chime.

    If needed, press the Test button on the other ice maker.

    Illustration showing the location of the test button

  3. Continue troubleshooting.

    Your ice maker has been reset. If it chimes one time, your ice maker has passed the test. If the ice maker chimes multiple times, visit our Support Center to request service.

    Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

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