SmartThings Wi-Fi Hub Cannot Complete Setup

If you want to set up the SmartThings Hub (2018), you must do so using the SmartThings app on your phone. When beginning the setup, you will have the option to complete it via Wi-Fi or Ethernet. If you encounter issues during the setup process, use this guide.

Create a mesh network Unlike your old router, SmartThings Wifi works on an open mesh Wi-Fi platform in partnership with Plume. It also uses adaptive mesh technologies to keep your Wi-Fi strong in every corner of your home. You can set up your own mesh network with SmartThings Wifi, and connect up to 31 hubs! Here’s how to choose the best placement

Creating a Dedicated Network for Smart Devices To allocate a separate network for your smart devices, you can switch your network mode to Router Only. Here’s how: Ensure the Plume Wi-Fi app is installed and operational on your phone. Open the SmartThings app, access the Menu (represented by three horizontal lines), and select All devices. Choose yo

The SmartThings Smart Cam does not require connection to a SmartThings hub to complete its setup. If you receive an error message during setup while using an Android phone, check your network connection, and then close and reopen the SmartThings app. You can also try resetting the camera if the issue persists.

A network connection is required to complete the setup of the Smart Cam. During the setup, you may receive an error that "Something went wrong..." if there's an issues with your Wi-Fi network, or if your out of the network range.