Samsung Galaxy Watch loses mobile connection after pairing to new phone

Access mobile network settings via watch You can easily manage your cellular network settings directly from your watch. On your watch, navigate to Settings. Tap Connections, and then tap Mobile networks. If prompted, tap the check mark to confirm that your watch and phone share the same service provider. From here, you can manage Mobile networks, M

If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support.

The LTE version of the Galaxy Watch, Galaxy Watch Active2, and Galaxy Watch3 can be activated with select U.S. carriers. Activation details may differ by the carrier. Currently, QR code activation is only available for AT&T and Verizon customers. Be sure to contact your carrier for additional support with QR code activation issues.

There could be several reason why your watch won't connect to a Wi-Fi network. For example, the Wi-Fi settings on the watch may be set to off, or there could be issues with the wireless networking you're trying to connect to.

When you're setting up mobile service for your watch with the Galaxy Wearable app, you will be prompted to either purchase a data plan, or use a QR code. However, be sure to contact your carrier for activation support.