64-bit app won't install on my Galaxy Book S

If you are trying to install or use an app from outside the Microsoft Store on your Galaxy Book S and it doesn't work, it's very likely that the app is not compatible with the special processor in the Galaxy Book S. Apps will need to support either 64-bit ARM or 32-bit x86 processors to work on the Galaxy Book S.

A Samsung laptop displaying a Netflix show on its screen, highlighting its multimedia capabilities.

64-bit app won't install on my Galaxy Book S

Your Galaxy Book S contains a 64-bit ARM processor, and emulates a 32-bit x86 processor. This means that apps, games, and hardware drivers intended for use with x64 processors are not compatible. The Galaxy Book S is compatible with a wide range of apps designed for use with 32-bit x86 processors, and many developers may offer versions of their apps that are compatible.

When installing an app, look for a 32-bit version instead if the app’s developer provides one. Otherwise, contact the developer of the app to request information about support for 64-bit ARM, or check the Microsoft store for a similar app.

Recommended Articles

Issues with Air Command on Samsung Notebook

If you are having issues using or launching Air Command on your Samsung Notebook,Â it most likely means your PC is missing a program required to run it. It's also possible that there is a program installed that is preventing Samsung's software service from running.

No sound from Bluetooth or wired headset connected to Samsung PC

If you can't hear any audio from your paired Bluetooth or USB headphones, you'll need to make sure all the audio related settings are correct. Make sure any wireless devices have a charged battery.

Samsung PC turns on, but only when charging

If your Samsung PC doesn't power on without connecting the charger, a faulty or dead battery may be the cause. Different factors like daily usage, background processes, heat exposure, malware, and other factors can drain the battery faster causing the battery to lose the ability to hold a charge over time. Follow the steps in this guide to try and

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support