Recover messages deleted from your Galaxy phone
Recover messages deleted from your Galaxy phone
Check the Trash in Samsung Messages.
You can restore deleted messages directly from the Trash.
Navigate to and open the Samsung Messages app, then tap More options (the three vertical dots), and then tap Trash. Touch and hold the message you’d like to recover. You can also tap All to select all messages in the Trash. Then, tap Restore or Restore all.
Use Samsung Cloud.
Samsung Cloud can be used to recover your messages.
Navigate to and open Settings, then tap Accounts and backup, and then tap Back up data under Samsung Cloud. Select the switch next to Messages, and then tap Back up now. Tap Done when it's finished.
Next, from the Accounts and back up screen, tap Restore data under Samsung Cloud. Select your desired device, then select Messages, and then tap Restore. Tap Done when it's finished.
Use another backup option.
Several other backup options are available on your Galaxy phone.
- Automatic backup: Enable this feature to have your device backup data automatically. To find this, open Settings, then tap your account name at the top of the screen, and then tap Samsung Cloud. Select Back up data, and then tap the switch next to Auto back up while roaming.
- Google Drive: Google Drive syncs your data across devices logged into the same Google account. You can restore data from a backup when you set up a new phone for the first time or after performing a factory reset. During the initial setup, you will be prompted to sign into your Google account. Enter your account credentials and then follow the on-screen instructions to restore data that has been backed up to your account.
Please note that backups can only be restored on a phone with the same Android version or higher. If you have trouble signing into your Google account, try resetting your password.
To find and use Google Drive after setting up your device, open Settings, then tap Accounts and backup, and then tap Back up data under Google Drive. Make sure Backup by Google One is enabled, and then tap Back up now.
- Smart Switch: Back up and transfer content in a variety of ways using Smart Switch.
To use Smart Switch to transfer from phone to phone:
- Plug both phones into their chargers.
- When you’re ready, place the phones within 4 inches of each other. Launch Smart Switch on both phones.
- Tap Send data on the old phone, then tap Receive data on the new phone, and then tap Wireless on both phones.
- On the phone you want to transfer the messages to, select the type of your old phone (Galaxy, iPhone, etc.).
- Follow any on-screen instructions; some devices may have additional steps.
- Next, complete the connection by tapping Allow on the previous phone.
- On the phone you are transferring messages to, select Messages, and then tap Transfer.
- Once the transfer is complete, tap Done on the new phone, and then tap Close on the old phone.
To use Smart Switch to transfer from a PC or Mac to a phone:
- If you previously created and saved a backup file on your PC or Mac, you can transfer content from your PC to a Galaxy phone. First, turn off or temporarily disable the firewall, anti-virus, anti-spyware, anti-malware, or any other security tools on your computer so all of your files can transfer.
- Open Smart Switch on your computer. When prompted, connect your phone to the computer using a USB cable. Once it’s connected, the Smart Switch screen will appear.
- On your computer, select Restore, and, if desired, select the backup data to restore.
- When you're ready, select Restore now. Once the restore is complete, select OK.
Note: You may need to allow permissions on your phone to complete the process. Messages cannot be viewed on your computer from the backup files, but they can be read once they are transferred to the new phone.
To use Smart Switch to transfer from an SD card, USB flash drive, or SSD to a phone:
- If you’ve recently backed up your phone to an SD card, and both phones support it, insert the SD card from the previous phone into the new Galaxy phone you want to transfer messages to. If you backed up your data to a USB flash drive or SSD, connect the device to the Galaxy phone’s charging port. You may need to use an OTG adapter.
- Next, launch Smart Switch.
- Select the storage device’s icon, and then tap Restore. Select what you’d like to restore, and then tap Restore again.
- When the process is complete, tap Done. You can repeat this process as many times as needed to transfer all of your data.
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