Content that can be transferred with Smart Switch

Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.

Transfer your data screen displayed on a Galaxy S24 Ultra in front of a Galaxy phone

Content that can be transferred with Smart Switch

Note

Smart Switch lets you transfer content from Android and iOS devices to Galaxy devices only. The supported items may change depending on the connected device.

Transferable content from Android

You can transfer many different types of files using Smart Switch. However, some content can only be transferred between two Galaxy devices.

Note

Data from synced accounts cannot be transferred with Smart Switch, but will appear on the new device once you've logged in to the account.

Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet.
App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Apps.
Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences.

Read less

Transferable content from iOS via iCloud

Note

Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

Even if you're switching from an iPhone to a Galaxy device, you can still transfer a lot of content through iCloud.

Personal content: Contacts, Schedule, Calendar, Notes, Call history, and Bookmarks.
App data: Photos, Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
Settings, etc: Wi-Fi and Alarms.

Read less

Transferable content from iOS via USB adapter

Note

Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

If you prefer, you can transfer your content from an iPhone to a Galaxy phone or tablet using a USB adapter.

Personal content: Contacts, Schedule, Messages, Notes, Call history, and Bookmarks.
App data: Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
Settings, etc: Wi-Fi and Alarms.

Read less

Supported multimedia file formats

The following multimedia files can be backed up through Smart Switch:

List of media data to transfer with the Smart Switch app on a Galaxy phone

Videos: mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, and swf.
Music: mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, and imy.
Images: bmp, wbmp, gif, jpg, jpeg, png, tif, and tiff.
Documents: pdf, ppt, doc, docx, pptx, xls, xlsx, hwp, csv, txt, and xml.

Read less

Items that cannot be backed up with Smart Switch

List of data that cannot be transferred with the Smart Switch app on a Galaxy phone

Not all content can be backed up and transferred with Smart Switch. Here are the files that are excluded from a backup:

Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.
Calendar: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.
App data: Data saved in private storage cannot be backed up.
Email: Social Hub and Premium accounts (Push email) are excluded.
Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store

Read less

Recommended Articles

Transfer data to a new phone using Smart Switch for Windows or Mac

The one tiny drawback of getting a new phone or tablet is having to manually transfer all your important data. Don't worry, Smart Switch allows you to easily transfer contacts, photos, messages, and other types of files. You can even create a backup for your old files using your Windows PC or Mac, and then transfer or sync your data onto your new G

Transfer content from an Android phone

Transferable content from Android You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones. Personal content: Contacts, S Planner, Messages, Memo, Call logs, Clock, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story

Transfer your content with a USB cable using Smart Switch

Purchasing a new phone or tablet is exciting, but you may be thinking about the best way to transfer all your data from your old phone. You donâ t want to lose all your contacts, photos, or messages, and transferring everything manually is a drag. Luckily, you can move all your data from your old device to your new device with a USB cable and Smar

Transfer content with Samsung Smart Switch

So, you got a brand new Galaxy phone or tablet and it's awesome. But what's not so awesome is missing all your old photos, videos, and contacts. Well, your worries are over because Samsung Smart Switch lets you seamlessly transfer all your content from your old phone to your new Galaxy phone. Smart Switch will transfer data from most Android or iOS

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support