You can use the Diagnostic tools on the Discover tab in the Samsung Members app to help you test out and troubleshoot your phone’s different functions, such as the flashlight and buttons. If you receive a failure error while using the tools, you may be able to solve the problem by updating your device’s software or rebooting the device.

Just like social media isn’t as fun without friends and followers, Samsung Members wouldn’t be the same without its Community. Aside from helpful tutorials and articles in the app, you’ll find a large community of Samsung users at your fingertips. Browse the community's posts, reply to topics, and share and vote on ideas – Samsung just might take notice and implement yours. Join the Samsung Members Community and take part in the conversation.

The Samsung Members app sends notifications to keep you in the loop on the latest content or notify you of important updates for your device. You can tailor your notification preferences if you'd like to receive all of Samsung Members’ notifications, or none at all.

The Samsung Members app has an ever-growing library of content to help you use your Galaxy phone or tablet. For instance, you can look up troubleshooting tips and articles to help with any issues you may be experiencing, as well as use diagnostic tools to test out some of your device’s functions.

Samsung Members isn't just your gateway to insider know-how, special offers, and the amazing Samsung community. It also gives you access to built-in diagnostic functions to help you troubleshoot issues and get help with your Galaxy phone, tablet, smart watch, or earbuds.