In the Diabetes Wellness program, the Reports tab compiles the results for your previous weeks in the program. It graphs your data so you can get an overview of how you are managing your diabetes.

When you are enrolled in Diabetes Wellness through Samsung Health, the program's Today tab organizes all your diabetes care information  all on one page and shows you daily tips and activities. Read below to learn more about the different features and daily activities in  Today.

Restarting a device is a quick and easy way to resolve minor issues that may be occurring. It gives the device an opportunity to clear the memory, and perform some other routine maintenance.

If an app on your phone keeps crashing and freezing, an easy way to fix the problem is uninstalling and reinstalling it. Once you re-download the app, the issue should be gone and shouldn't cause any more trouble.

When you're inactive for almost an hour, your Gear S2 sends you a notification to stretch. This feature is turned on by default and the Gear only sends you a notification if you're wearing it. Follow the steps below to turn off the inactive time alerts.

Performing a software update on your watch helps keep it up to date and things running smoothly. Software updates improves the user interface, enhances security, and can also fix minor bugs or issues.

If you've been inactive for a long period of time, the Samsung Health function on your watch may prompt you to do a stretching activity. If your watch isn't registering the stretching movements, you may need a software update.

If the Pedometer and Heart Rate Sensor features are not working properly on your watch, turn off the Elliptical Trainer and Rowing Machine setting. When the settings are turned off, your watch will not detect or notify you when you've performed the related exercise for 10 minutes.

One of the many health features on your Samsung smart watch is the ability to record the number of steps you take and measure the distance you travel. You can easily access and manage your step count via the Samsung Health app on the watch or phone.

The ECG measurement is a sensitive process and can fail for a variety of reasons. Make sure customers are following all of the best practices to get accurate results. If the best practices are being followed, the device may have a hardware defect and requires service.

The ECG measurement is a sensitive process and can fail for a variety of reasons. Make sure customers are following all of the best practices to get accurate results. If the best practices are being followed, the device may have a hardware defect and requires service.

The ECG measurement is a sensitive process and can fail for a variety of reasons. Make sure customers are following all of the best practices to get accurate results. If the best practices are being followed, the device may have a hardware defect and requires service.

The ECG measurement is a sensitive process and can fail for a variety of reasons. Make sure customers are following all of the best practices to get accurate results. If the best practices are being followed, the device may have a hardware defect and requires service.

There are a few reasons why the Samsung Health Monitor app might shut down while you’re recording your ECG. This can occur if the app can’t detect your wrist, if the app’s software needs to be updated, or if your watch and phone are not connected via Bluetooth and the Galaxy Wearable app. You should make sure you're following these instructions for recording your ECG properly.

Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.

The Health app on your watch monitors how many calories you burn in real time and records exercise information like steps. However, there are some factors when it comes to collecting and recording calorie data that can affect your overall numbers.

If you can’t record your ECG when using the Samsung Health Monitor app, can’t see your ECG results, or are receiving poor or inconclusive results, there are a few things you can check. These include checking the Bluetooth connection between your Galaxy watch and phone, making sure you’re wearing your watch correctly, and cleaning your hands and arms before recording.

When your ECG reading appears inverted in the Samsung Health Monitor app, it is most likely because you have selected the wrong wrist for the recording. You can easily fix this by selecting the correct wrist in the app.

The Samsung Health Monitor app should show your ECG results after each recording. If you aren’t seeing your results, there are a few things you can do to solve the issue, such as checking the Bluetooth connection between your Galaxy watch and phone and syncing your data.

Your smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.

The Samsung Health app on your watch monitors how many calories you burn in real time and records exercise information, like your step count. The burned calorie data is intended for fitness and informational purposes only. It is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Available features, menu options, and settings may vary by the watch, wireless service provider, and software version.

Your smart watch automatically tracks the number of steps you've taken while wearing it. However, you may need to verify how your steps are being counted by Samsung Health.

Your watch automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk.

You can use the Samsung Health Monitor app on your Galaxy phone and watch to record your ECG, or electrocardiogram. If you can’t locate the Samsung Health Monitor app on your phone or watch, you should make sure you are searching for the correct app, and check that your devices are compatible.

The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection.

Keeping track of how many calories you consume and burn has never been easier. The Samsung Health app on your watch monitors how many calories you burn in real time.

Samsung Health on your TV is a new in-home health and wellness platform on 2020-2023 Samsung Smart TVs and Smart Monitors. Samsung Health provides an immersive, content-forward experience that allows users to discover and access health and wellness content from leading industry partners, all from the comfort of your home. You can set personal goals and check your daily statistics such as calories burned, steps, sleep, or active minutes to know where to focus. We'll help you stay on track to achieve your goals.

Important: Samsung Health and related software are not intended to diagnose disease or other conditions, or to cure, mitigate, treat, or prevent disease.

If your Samsung Health data isn't syncing automatically between your watch and phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity is stored only on the watch and you will not be able to view it on your phone. 

The lower your heart rate is during exercise, the more in shape you are and vice versa. Use your smart watch to keep track of your heart rate whenever you work out or go for a jog, so you can see how far you’ve come.

Making sure you receive the correct amount of sleep each night is easy when you use the AI sleep analysis features on the Galaxy Watch7 and Galaxy Watch Ultra. Simply wear your watch when it’s time to turn in for the night and allow it to monitor and calculate your sleep data, such as your blood oxygen and skin temperature. Your watch can also detect sleep-related breathing disorders, such as sleep apnea.

The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards healthier habits. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your phone.

A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app

If you want to monitor your health or just want to stay as fit as possible, then the Samsung Health Monitor app is for you. You can use it with your Galaxy watch and phone to record and share your ECG rhythm with your healthcare professional. You’ll need to install the app and then sync your devices using Bluetooth and the Galaxy Wearable app before you can begin recording your ECG.

There’s a new app available for Galaxy watches called the Samsung Health Monitor app. You can use the app’s features to record your electrocardiogram data, to determine your heart's rhythm, and share the results with healthcare professionals, so you’ll be able to understand more about your health. Once you’re finished recording, you can view, save, and share your data on your Galaxy phone.

Doing workouts from home is convenient and fun. But sometimes it can be difficult to tell if you're doing things right if there's no teacher or instructor to critique your form. That won't be a problem with the new Mirror view feature in Samsung Health! It lets you screen mirror a workout video to your TV while simultaneously displaying you on the TV while you work out!

Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. If you have a connected watch, but believe your sleep data is inaccurate or not recording, try the steps in this guide.

The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone.

The Samsung Health app is available on your iPhone! You’ll be able to track your fitness goals, participate in Challenges, and work out with your friends using the Together feature. Getting started with Samsung Health is easy; just sign in with your Samsung account to begin using the features.

If your New Year’s Resolution is to chill out more, then now is the perfect time to focus on yourself and gain some Zen. The Samsung Health app on your Galaxy phone or Samsung TV can help you out with its Breathe feature when you’re feeling a little too stressed during the day. Or, use the Calm app in Samsung Health for guided meditation, stories, and music.

Although it’s convenient to keep your health records stored in the Samsung Health app, you may need to delete them from time to time. You can easily delete one or all of your records in Samsung Health.

Health records in the Samsung Health app allow you to check and manage your medical data, such as allergies, current conditions, immunizations, and medications. These records are conveniently stored in the Samsung Health app, so you can refer to them as often as needed. You’ll also be able to export your health records right from your phone.

When using health records in the Samsung Health app, you may receive an error message that indicates your profile information is different from the profile of the healthcare system you are connecting to. In this case, you may need to double check that the information you entered in your profile is correct. You can also check that you are logged into your healthcare system.

If your doctor, hospital, healthcare system, or provider does not appear in the Samsung Health app when setting up your health records, you can send a request to add your desired provider. You will need to complete this process when setting up your health records.

Your connected health systems in Samsung Health may sometimes appear as disconnected or expired. A disconnected health system is due to a network issue; however, an expired connection indicates that you have been logged out of the provider’s system. Providers may allow for one week or one year of inactivity before automatically logging you out. You can resolve both types of errors by selecting the provider and then logging into your account again.

If your health records are not appearing in Samsung Health, you may need to refresh the app or reconnect to your provider or healthcare system. It may take up to 24 hours for your data to download.

Converting miles to kilometers in your head can be difficult, but you don't have to worry. While different countries use different systems of measurement, there's no need to calculate it by yourself. You can easily change the measuring units in Samsung Health so you'll always know whether you ran 5 miles or 5 kilometers.

If you just got a new phone or tablet, it doesn't mean you have to lose your hard work in Samsung Health. Your workout and health information can be transferred to the new device; you just need to sync your Samsung Health profile with your Samsung account! Once your data is synced, you'll be able to access it on a different device.

With the Samsung Health app and a supported phone or smart watch, you can measure your stress levels by checking your heart rate and some other factors. If you're feeling stressed, use the guided deep breathing function to help you relax.

Samsung Health is awesome by itself, but there are ways to get even more out of it. First, you can sync the app and your phone or tablet to Samsung Health-compatible devices, like fitness bands, smart watches, headphones, and some smart TVs to help you stay on track with your fitness needs. You can also sync your other favorite fitness apps to Samsung Health, so you can have all your fitness data in one place.

These steps have been provided in case customers experience the following issues.

When you’re getting ready for bed, it’s time for pajamas, a sleep mask, and… your Galaxy watch! That’s right, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. If you're looking for the newest Galaxy Watch series, check out our website.

Here is the proper way to resolve the following issues with Apnea in Samsung Health Monitor.

Also included are answers to questions we predict customers might ask.

If your customer's issue or question is not listed here, please leave feedback.

Here is the proper way to resolve the following issues with ECG in Samsung Health Monitor. If your customer experiences an issue not listed here, please leave feedback.

The following consult script is being provided in case a customer asks any of these questions about Samsung Health Monitor.

Everyone has their own workout regime or health needs, and Samsung Health makes it easy to customize which health activities or features will send you notifications. For example, maybe you'd like to receive notifications about your Step count but aren't interested in Marketing notifications. You can adjust the notifications so you only receive what you want and can focus on what's important to you.

Samsung Health has everything you need to stay fit and active. Our collection of Galaxy smart watches that support Samsung Health can be found on our website. Not only will your exercise be tracked, but also your heart rate, stress levels, sleep, water intake, and more. With Samsung activity trackers, taking care of your health just became easier.

Samsung Health lets you keep track of your daily step count, but if you have a few connected devices, like a phone and a watch, it can be hard to tell how many steps each one tracked. You can adjust Samsung Health's settings to see your combined steps whether you’re walking, running, or doing some other type of exercise. You can also see the step count of individual devices. But first, you should set up the appropriate widgets on your devices.

Maybe you've decided to start over with your Samsung Health journey and want to delete personal data from the app. Or, maybe you're just curious to see what personal data was collected. Either way, it's easy to download or remove your personal data from Samsung Health. The good news is that it only takes a few simple steps and the rest of your device’s data won't be affected.

You've gone through your whole workout repertoire and are looking for something new. Samsung Health has a variety of fitness programs to mix up your routine. There's stretching, weight loss, running, endurance training, and more. Unlike exercise trackers, workout programs give you a set schedule that you can follow. When you add or use programs, you'll feel challenged again.

Just like most activities, working out is more fun when you do it with someone else. Well, you'll never exercise alone with Samsung Health. Its Together features lets you challenge your friends to walking competitions and is available on multiple devices. Or, you can join Global challenges and participate in different workout contests with people all over the world.

Even if you're interested in fitness, keeping track of how much you exercise can be difficult. That's why you should let your phone or tablet do it for you. If you have a Samsung account, you can store your exercise data in the Samsung Health app. Just sign into an existing account or create a new account through Samsung Health to begin.

Here are some questions we predict customers might ask about the data in Samsung Health Monitor.