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Freestanding laundry appliance installation
What this service includes
- Delivery, unpacking, and connection of your appliance
- Connection to the water mains (where applicable) and a safe connection to existing electrical supply (plug included)
- Testing of your new appliance and safety checks
- Removal and disposal of all packaging
We also offer a Collection and Recycling service, where we recycle or dispose of your old appliance responsibly, as applicable. You can select this option at checkout for an additional cost.
What this service doesn’t include
- Changes to the plumbing supply at your property
- Correcting wiring issues for the electricity supply
- Extension hoses to connect to the water supply and outlet (if required – see below)
- Installing freestanding appliances where an integrated appliance has been fitted previously
What happens next
We’ll email you to confirm we received your order and are processing it, and then again when it’s left our warehouse and reached our partner, AIT Home Delivery.
AIT Home Delivery will then be in touch by SMS and Email to confirm your delivery date, and will contact you on the day before delivery with an estimated time slot, and again on the day of your delivery to confirm your one-hour delivery slot.
If the item you ordered is very heavy (135kg or more), or if the delivery address is outside of our standard delivery area, AIT Home Delivery will send you an SMS and Email asking you to book your delivery slot with them directly.
Once installed, our installation partner will take a photograph of your new appliance and ask you to sign-off the installation.
What you need to do
- Before you order, make sure the measurements of the installation area match the dimensions of your chosen appliance. See our laundry buying guide for more information.
- We recommend leaving a space of 25mm around both sides of the appliance, and around 50mm behind it
- Make sure the route from your front door to wherever you want the appliance to be installed is clear and free from obstructions
- Ensure that there’s a working plug socket within 1 metre of where the appliance will be placed
- Ensure clean water supply and outlet (drain) are easily accessible and located within the required distances, shown below:
|
Power supply cable |
Water supply hose |
Water outlet hose |
|
2000 mm |
1500 mm |
1920 mm |
Extension hoses must be supplied if you are having your appliance installed further away than the distances shown above.
- If you choose Collection and Recycling, you must disconnect your appliance, fully drain of water (where applicable), and make it easily accessible for collection
