Enjoy up to $1,070 of savings**
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What's new
Intuitive. Personalised.
Meet your personal sleep trainer.
Widen your view. Capture every detail.
Switch to Galaxy
From iOS to Samsung
Experience it on your phone
Enjoy the power of connectivity
Frequently Asked Questions
Check out the FAQs below.
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How do I buy the new Galaxy S Series?Go to https://www.samsung.com/sg/smartphones/galaxy-s25-ultra/buy/ and select the product you wish to purchase and click on “Buy now".
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What should I do if I'm having trouble placing an order?For any technical difficulties on our website, please call ☎ 1800-7267864 (1800 Samsung) and select option 8 for assistance. Our Customer Care Team is available 24 hours daily.
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How to trade in my old device and save on my new Galaxy?a) Add your desired device to your Cart and request to Trade In.
b) Fill in the details of your Trade In device brand, model and capacity.
c) Answer the diagnostic questionnaire based on the condition of the Trade In device to obtain the Trade In value.
d) Trade-in value and Token value (if any) is deducted from the new device value.
e) Proceed with ‘Checkout’ and make payment.
f) Your order has been placed and your new device will be delivered to you shortly using our courier service.
g) Upon one (1) working day after receiving new device, Customer Support shall contact you to verify your details and schedule a pick-up of your Trade In device. You are required to hand over your Trade In device within three (3) business days upon receiving new device.
h) Final verification is carried out during device pick up. Should the courier staff find any major mismatch between the actual and declared condition of the device, the courier staff will not proceed with the collection of the old device. You will be charged back the Trade In value and Token value (if any). Find out more information at https://www.samsung.com/sg/shop-faq/trade-in/ -
How to enjoy 0% instalments payment option?Enjoy interest-free monthly instalment options during checkout when the value is above $500, using:
- UOB & OCBC credit cards: 6, 12, 24, 36 months' tenure. Find out more information at https://www.samsung.com/sg/shop-faq/payment-and-financing/what-are-the-available-financing-programs/
*Promo valid from 23 Jan 2:00AM to 13 Feb 11:59PM. Storage upgrade (worth up $180) is only applicable to customers who pre-order the new Galaxy S25 | Galaxy S25+ | Galaxy S25 Ultra (256GB upgrade to 512GB). For Galaxy S25 Ultra (512MB upgrade to 1TB; worth $360), customers will need to top up and pay an additional $180. While stocks last. T&C apply.
^To qualify for the Promotion, you must be a new or existing Samsung Account member and must be logged into your Samsung Account on the Samsung Singapore Shop App (“Shop App”).
The Promotion is only valid on your first purchase made on the Shop App and limited to one-time usage. The discount will be automatically applied to your cart upon checkout. This validity of the Promotion is from 10 Jan to 31 Dec 2025, 23:59 (SGT).
The Promotion can be applied storewide with no minimum spend required, and can be used in conjunction with other prevailing promotions, save for selected promotions and/or programmes (including, but not limited to, flagship mobile launch promotions).
The Promotion is non-transferable, non-refundable and cannot be exchanged for cash, whether in part or full, and is valid for a single transaction only.
In the event of refund/return, products purchased under this Promotion will be subject to deduction of the discounted value.
Samsung reserves the right to reject any order if Samsung determines, at its sole discretion that the usage of the Promotion is not in accordance with these Terms & Conditions.Samsung reserves the right to amend these Terms and Conditions and/or amend, suspend or terminate the promotion at an y time without prior notice and without assigning any reasons.
