Enjoy up to RM3,255 savings*
.
Recommended Products
Whats new in Galaxy
Switch to Galaxy
Frequently Asked Questions
More questions? Check out the FAQs below.
-
How do I find Samsung Reservation+ e-voucher?
1. Pay RM100 on Samsung Reservation+ between Jan 7, 2025, 7:00 AM MYT and Jan 23, 2025, 1:59 AM MYT at https://www.samsung.com/my or Samsung Shop App (excluding the Student Offers Program, Employee Purchase Program and Enhanced Partnership Program) to upgrade your Galaxy Unpacked Registration e-voucher value from RM200 to RM600.
2. Receive the exclusive e-voucher promo code via email within 24 hours.
3. Add an eligible Galaxy Smartphone device unveiled during Galaxy Unpacked to your cart, and enter your exclusive e-voucher code at checkout to enjoy a discount of RM600. The e-voucher discount is only applicable to the latest Galaxy Smartphone devices and can be redeemed during the pre-order period for the new Galaxy AI device, starting from Jan 23, 2025, 2:00 AM MYT.
Conditions:
1. The e-voucher code will be sent automatically to the email address provided during checkout. Use the e-voucher during the next Galaxy device pre-order revealed at Galaxy Unpacked.
2. The guaranteed e-voucher discount is valid only during the next Galaxy device Pre-order Period (Jan 23, 2025, 2:00 AM MYT to Feb 13, 2025, 11:59PM MYT), on https://www.samsung.com/my and Samsung Shop App (excluding the Student Offers Program, Employee Purchase Program and Enhanced Partnership Program or any other programs and/or promotions).
3. The e-voucher will be forfeited if not redeemed during the next Galaxy device pre-order period.
4. Limited to one (1) e-voucher per transaction, and not stackable with other e-vouchers.
5. Limited to one (1) e-voucher per user.
6. The e-voucher is not reloadable, transferable, exchangeable, or redeemable for cash.
7. The e-voucher must be redeemed in full, and any remaining balance will be forfeited. -
What should I do if I'm having trouble placing an order?For any technical difficulties you are experiencing with our website, please contact our Customer Support team at 1-800-88-9999 (24 hours / 7 days a week) for assistance.
-
How do I pre-order on Samsung Online Store?
1. Select the product you wish to purchase and click on "Pre-order Now" or "Add to cart" on the relevant product information page.
2. You can continue shopping after adding a product to your cart. When you have finished selecting products, go to your shopping cart and click on "Checkout".
3. Either sign in to your Samsung Account or continue as a Guest by entering your email address and selecting “Continue”.
4. Enter and confirm your shipping and payment information.
5. Click on “Place order” to pay and place your order.
If your order is successfully completed, you will see an order completion message and will receive an order acknowledgement email. If you have not received your order acknowledgement email, check your junk email or spam folder.
Alternatively, log in to your Samsung Account to check your order summary. -
How do I redeem my e-voucher gift?When you reach the Cart page, key in the promo code in the Promotions section below the selected products list.
-
How do I trade in my old device?Kindly refer to Trade- In details page here (https://www.samsung.com/my/trade-in/)
*T&Cs apply.
All storage upgrades are capped at RM600 for selected models only
Applicable to customers who pay RM100 to upgrade RM200 Galaxy Unpacked e-voucher to RM600 between 7 January 2025 and 22 January 2025. RM200 e-voucher is applicable to customers who only registered for Galaxy Unpacked between 7 January 2025 and 22 January 2025.
Applicable to Samsung Online Store purchases made with CIMB Credit or Debit Cards only.
Applicable for selected Galaxy Tab, Galaxy Watch and Galaxy Buds only (maximum 2 units) in the same transaction.