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Frequently Asked Questions
More questions? Check out the FAQs below.
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What should I do if I'm having trouble placing an order?For any technical difficulties you are experiencing with our website, please contact our Customer Support team at 1-800-88-9999 (24 hours / 7 days a week) for assistance.
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How do I trade in my old device and save on my Galaxy?Select your Trade-in device at checkout to get an instant discount on your order.
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How to enjoy 0% Interest Instalments payment options?Bank 0% Interest Instalments
• Public Bank
• Hong Leong Bank
• Maybank
• HSBC
• Standard Chartered Bank
• Affin Bank
• Ambank
• RHB Bank
Terms and conditions
Samsung 55 Years Anniversary Promotion
*Applicable to Samsung Online Stores only. Only available for selected postcodes. Check terms and conditions for more details. Promotion is valid while stock last. Terms and conditions apply.
*Applicable to Samsung Online Store only. Promotion is valid till 30 November 2024. Terms and conditions apply.