How to connect your SmartThings Dongle

Last Update date : Apr 26. 2022

Connect SmartThings Dongle and enjoy the SmartThings Hub function on your Samsung TV.

SmartThings Dongle feature

Access SmartThings Zigbee compatible devices (e.g., light bulbs, plugs, or sensors) with the SmartThings Dongle. (Connection to Z-Wave devices is not supported.) Connect the SmartThings Dongle to the USB port on your TV. After connecting the SmartThings Dongle, register SmartThings Hub according to the notification.

If you remove the SmartThings Dongle from your TV or turn off the SmartThings Hub function, any devices connected via SmartThings Hub may be disconnected. Disconnected devices require reconnection and re-registration to the SmartThings app.

Note:

  • Models that support the SmartThings Hub include QN900B/QN800B/QN700B/QN95B/S95B/QN90B/QN85B/Q80B/Q70B/Q60B/BU8/The Serif/The Frame/The Sero/ Smart Monitor (M50B and above) released in 2022.
  • Make sure to use the same Samsung account when logging into your TV and mobile SmartThings app.
  • Click the link for more information about [2022] Guide to using SmartThings on your Samsung TV.

Step 1. Connect the provided USB cable to your TV’s USB port.

Step 2. Connect your SmartThings Dongle to the other end of the USB cable.

Step 3. Remove the sticker on the back of your SmartThings Dongle and attach it to the back of your TV.

Step 4. Organize your cable by tying it together.

connecting USB port

1) Open SmartThings app on your TV.

   Step 1. Select SmartThings from the TV menu.

           •  Navigate to Menu > Connected Devices > SmartThings

checking the connection step 1

   Step 2. You can check the Samsung account that SmartThings Hub is registered to.

checking the connection step 2

   If SmartThings Hub is not registered after connecting the SmartThings Dongle, select Using SmartThings Hub from SmartThings app.

           •  Navigate to Settings > SmartThings Hub

2) Open SmartThings app on your mobile device.

   Step 1. Get into SmartThings Hub Card.

   Step 2. Check the status of SmartThings Dongle.

checking the mobile connection

Note:

  • If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available as these may contain a fix for your problem.
  • Device screenshots and menus may vary depending on the device model and software version.

Related Questions

Thank you for your feedback!

Contact Info

WhatsApp - 24/7
WhatsApp WhatsApp

Help you is now easier through our official WhatsApp channel.

We are available!
Attention 24 hours a day
Start chatting

LiveChat - 24/7
LiveChat LiveChat

Attention with our expert staff in Samsung products.

We are available!
Attention 24 hours a day
Start chatting

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support center
View more