What is Self-Repair?
Samsung is expanding its services in India through the Self-Repair program, allowing you to repair Samsung products yourself. With Self Repair, you can purchase genuine parts for Samsung products related to refrigerators, washing machines, and air conditioners.
Explore Self-Repair
Refrigerator, Washing machine and Air conditioner
With Samsung Self-Repair program, you can easily obtain genuine parts of selected models of Samsung for refrigerator, washing machine & air conditioner.
Spare parts can be purchased either from online i.e. Samsung.com or Samsung authorized spare parts seller. Click ‘Inquiry parts’ to know about the Samsung authorized seller location details.
Find Product Manual
Access product manual on support page under the 'User Manual & Documents’ section.
To find a user manual for a specific model, simply enter its model code or search by product category.
For example, the model code of Air Conditioner (“AC”) is AR50F24D1XH.
Sustainability at Samsung
At Samsung, we have established principles to minimize our environmental impact by designing the products.
We continually strive to improve the environmental performance of all our products, and extend the lifespan of products to demonstrate our commitment to action.
Frequently Asked Questions
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Self-Repair is fixing your own Samsung products using genuine Samsung parts.
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Terms & Conditions
Precautions for Repair
- This is an informational page only, with no further reference.
- This service is only applicable for out-of-warranty cases.
Samsung does not recommend Self-Repair, especially in cases involving highly sophisticated and technical expertise. Any kind of repair of products done independently by the users is at his/her sole discretion, risks and consequences. Samsung is not liable for any damage or defect, including damage to the product, person, or property, or any injury or other product safety issue caused by Self-Repair.
- Samsung is not liable for any damage or defect caused by repair by a non-authorized service provider, Self-Repair, or non-professional repair, nor for any resulting damage to the product, person, or property, or any injury or other product safety issue caused by any attempt to repair the product by any person other than a Samsung-authorized service provider.
- Any damage or defect to the product resulting from a repair or an attempt to repair the product by any person other than a Samsung-certified service provider will not be covered by the warranty.
- Always use genuine replacement parts purchased from Samsung.com or authorized parts seller of Samsung.
- When performing a Self-Repair on your Samsung product, it's crucial to prioritize safety to avoid accidents or damage. Choose a well-ventilated, dry, and well-lit area to work on your repair. Ensure that the repair area is free from clutter and tripping hazards, and that you have easy access to any necessary tools or equipment.
- If the product is damaged, emits smoke, or if you smell something burning, stop using the product immediately and contact Samsung customer support at 1800407267864 / 180057267864 for further advice.
- For product or purchase related information, please visit Samsung.com.
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