All solutions for Apps & Services
- How to use the device How to create a Samsung account?
- How to use the device How can I find my ID or password if I forget it?
- How to use the device How can I delete my Samsung account?
- General What is Samsung DeX?
- How to use the device How to use Samsung DeX?
- Enquiry about features How can I use the supported features in Samsung DeX?
- Security/Privacy What to do if an error occurs in Samsung DeX?
- General What kind of service is Samsung Free
- General How to activate Bixby Voice?
- Getting Started How to setup Samsung Wallet ?
- How to use the device How can I add a credit/debit card to Samsung Wallet?
- Settings How to change your Samsung account country or region
- Security How to synchronise OneDrive with your Galaxy device
- How to use the device The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
- How to use the device How to use Google One to back up your Galaxy phone’s data
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- How to use the device Invite members using the SmartThings app
- How to use the device Use Routines in SmartThings
- How to use the device Set up the SmartThings app on your phone
- Galaxy SmartTag Use the Samsung Galaxy SmartTag and SmartTag+
- SmartTings Find Use SmartThings Find with the SmartThings App
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device How to add my TV to the SmartThings app?
- How to use the device What to do if the TV that was registered on the SmartThings app disappears?
- How to use the device How to fix the disconnection between my TV and SmartThings app?
- How to use the device What to do when the SmartThings app fails to add my TV?
- How to use the device How to add my Samsung Soundbar to the SmartThings app?
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Galaxy SmartTag About the Galaxy SmartTag+
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings app
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- Galaxy SmartTag Connect my Galaxy SmartTag with my smartphone
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings app
- How to use the device How to install and use the SmartThings app on my iPhone
- How to use the device I am not receiving notifications from devices registered on the SmartThings app
- How to use the device Manage locations and rooms in the SmartThings app
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to use Find Using Camera to find my Galaxy SmartTag+
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartThings Life Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings app
- SmartThings Life Features of the SmartThings services
- How to use the device How to use performance monitor in the game booster app
- How to use the device How to use Bixby Vision
- Security/Privacy How can I change game optimization settings
- General What are the features of PENUP App for S Pen
- General What are the features of Samsung Flow
- General How can I make suggestions and request changes to the Samsung Internet app?
- How to use the device How to block Samsung Internet ads?
- How to use the device How to use Samsung Internet in a strong private and secure environment?
- How to use the device How can I change the default position of the menu in the Samsung Internet app?
- How to use the device How can I add or delete apps in Samsung Kids?
- How to use the device How to continue watch videos after leaving Samsung TV Plus?
- General What are the features of bixby voice?
- General What is SmartThings Find (Find My Mobile)?
- Common How to use Samsung Cloud?
- How to use the device How do I cancel a subscription in Galaxy Store?
- How to use the device How to check my purchase history and update apps in Galaxy Store?
- General Do I need a Samsung account to download an app?
- How to use the device How do I enable push notifications from Galaxy Store?
- Troubleshooting How to solve an error when downloading an app from Galaxy Store?
- Payment Why didn't I receive the in-app item after payment?
- Payment Can I get a refund for an app or in-app item from galaxy app?
- Payment How do I register and use coupons in Galaxy Store?
- How to use the device What changes are applied with Galaxy Themes?
- General What is a Samsung account?
- How to use the device What is Two-step verification?
- General What is sign in with Google?
- Security/Privacy Why do I get an error when signing into my Samsung account?
- General What to do if an unknown sign in or hacking attempt is found?
- General How to check and update your version of Samsung Health?
- General Know more about Samsung Internet
- General How to install or update samsung internet app?
- How to use the device Can I change the song or the album name in Samsung Music?
- How to use the device What features are available with Samsung Pass?
- General What is Samsung Smart Switch?
- General How to report intellectual infringement in the Galaxy Store?
- General How to access and install Samsung Free?
- General Discover a new perspective with Bixby Vision
- How to use the device Download the latest version of Bixby Vision
- General How Bixby Vision can support the visually impaired
- How to use the device How to activate Bixby Vision for accessibility
- General The languages Bixby Vision translation feature supports
- General Know more about the Game Booster app
- General How to update the Game Booster app and check the version
- How to use the device How to use Priority mode in the Game Booster app
- How to use the device How to use Touch protection in the Game Booster app
- How to use the device How to take screenshots and recordings in the Game Booster app
- How to use the device How to use the pop up panel during games
- How to use the device What is Block during game in Game Booster
- How to use the device How to use the shortcuts
- How to use the device How can I contact Samsung to ask about Game Booster?
- Security/Privacy I can't see the Game Booster when playing a game
- General Will Samsung Free remain the default service
- General How can I delete Samsung Free
- General Can I add or remove tabs in Samsung Free
- General Why does Samsung Free differ between devices
- General How to get the most out of Samsung Free
- General How to get updates on new content in Samsung Free
- General Is Samsung Free content for all ages
- General How can I switch to Samsung Free
- General How to solve Samsung Free app problems
- How to use What is Galaxy Themes?
- How to use the device How can I check and update purchased themes?
- How to use the device How do I receive discount information for Galaxy Themes?
- General Do I need a Samsung account to download a theme?
- General How do I publish Galaxy Themes?
- Security/Privacy How do I fix an error when downloading content from Galaxy Themes?
- Payment Can I get a refund for a Galaxy Theme?
- Payment How do I register and use coupons in Galaxy Themes?
- General How to report intellectual infringement in Galaxy Themes?
- How to use Difference between Play all songs and Play selected song
- How to use the device How to manage the Samsung Music tabs?
- How to use the device Can I set the music playback speed?
- How to use How can I use the sleep timer in Samsung Music?
- How to use the device How to use crossfade in Samsung Music?
- How to use the device How to import and export Samsung Music playlists?
- How to use the device How to hide Samsung Music files?
- Security/Privacy How do I set my Samsung Music to not play automatically in my car?
- Security/Privacy How to report a Samsung Music error?
- How to use How to monitor exercises with Samsung Health?
- General What is Samsung Health?
- General Do I need a Samsung account to use Samsung Health?
- General Can I go back to the previous version of Samsung Health?
- General How does Samsung Health protect my data?
- How to use the device How to check your steps on Samsung Health?
- How to use the device How to monitor your sleep with Samsung Health?
- How to use the device How Samsung Health monitors your heart rate?
- General How to restore or backup Samsung Health data?
- Getting Started What is Gaming Hub?
- Get Started Learn how to use Gaming Hub?
- Get Started How to check and update the Gaming Hub version
- Troubleshooting Why can’t I see installed game icons on the Home Apps screen?
- Security/Privacy Why have I not received a new mission from Creature collection?
- How to use the device Features of the Gaming Hub app
- How to use the device How to delete and add apps in Gaming Hub?
- How to use the device How to back-up and restore the play time data of the Game Launcher?
- Security/Privacy Why can't I hear any game sound?
- How to use the device How to set reminders in Samsung TV Plus
- How to use the device How to change the live program guide style
- How to use How viewing record sync works in Samsung TV Plus
- Security/Privacy What to do when an error occurs in Samsung TV Plus
- How to use the device How to share the content I am watching with other users
- How to use the device What is Samsung TV Plus?
- How to use the device How to customize the Live TV tab on Samsung TV Plus?
- How to use the device What is the Discover/On Demand feature in Samsung TV Plus?
- General What is Samsung Pass?
- General What are the Samsung Pass device requirements?
- Troubleshooting How to use Samsung Pass?
- Troubleshooting How to report a Samsung Pass error?
- How to use the device How to manage the data stored in Samsung Pass?
- General Can I use Samsung Pass on multiple devices?
- How to use the device What authentication method can I use with Samsung Pass?
- How to use the device What is Digital Key?
- How to use the device How to delete Samsung Kids?
- General Know more about the native apps of Samsung Kids
- General What is Samsung Kids?
- How to use the device How to use Samsung Kids?
- How to use the device How to check and update the Samsung Kids version I am using?
- How to use the device How to create a new PIN in Samsung Kids?
- General What Parental controls are available in Samsung Kids?
- General What are the PENUP Community guidelines?
- How to use the device What can I do if I discover inappropriate content on PENUP app?
- Security/Privacy How to solve an error in the PENUP app?
- General How to delete the PENUP application or withdraw membership?
- General Where to find and update your version of PENUP?
- General Know more about PENUP app
- How to use the device How to check your drafts on the PENUP app?
- How to use the device How to use Smart Switch?
- Security/Privacy Problems you may experience when transferring from Android using Smart Switch
- General What are the data transfer options in Smart Switch?
- General Problems you may experience when transferring from iOS using Smart Switch
- General Will my messenger data transfer with Smart Switch?
- General How to backup and restore data to external storage with Smart Switch?
- How to use the device Can I transfer data between Galaxy Watch or Book devices with Smart Switch?
- General How to delete your Bixby Voice account?
- How to use the device How to change the Bixby Voice language?
- How to use How to change the speaking style of Bixby
- How to use the device How can I use Bixby's wake?
- How to use the device How to set the Bixby's Voice response according to the situation?
- Security What kind of service is Sync?
- Backup/Restore How to backup or restore data to Samsung Cloud?
- Gallery sync with OneDrive Can I sync Gallery photos with OneDrive?
- Gallery sync with OneDrive How to use OneDrive Gallery Sync
- How to use the device How can I connect my tablet to my PC?
- General Know more about the features provided by Samsung Flow
- How to use the device How does Find My Mobile work?
- General How do I deactivate the Find My Mobile service?
- How to use the device Know more about Samsung Wallet
- How to use the device How to open Samsung Wallet?
- How to use the device How to use Samsung Wallet to make a payment?
- How to use How can I manage my Quick Access tab cards in Samsung Wallet?
- Samsung Cloud Web How secure is Samsung Wallet?
- Samsung Cloud Web How to manage Samsung Wallet if your phone is missing?
- How to use the device How to use Samsung Pass OTP
- Settings How to use Samsung Pass on a Samsung PC
- Samsung Cloud Web How to create and use a passkey
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- How to use the device Using Samsung Health Monitor Overseas
- How to use How should the ECG readings from Samsung’s Health Monitor be used?
- Blood Pressure Feature The ECG measure is displaying different results on the Watch
- Blood Pressure Feature Users restricted from the ECG feature
- How to use How can I synchronize the Samsung Health Monitor data to Samsung Health?
- How to use Blood pressure reading high on my Samsung Health Monitor
- General How often do I have to make calibration?
- General How do I recalibrate the Galaxy Watch
- Getting Started Things you need to know before using the Blood Pressure app
- Getting Started Problems with Samsung Health Monitor installation
- Security/Privacy What should I do if Samsung Health Monitor is not measuring accurately
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
- Connecting the device Changes to the way you connect Samsung Galaxy mobile devices to PCs
- Settings Updates to Game Booster settings and features on the Samsung Galaxy S25
- How to use the device How to personalise Bixby’s voice style
- How to use the device How to set up and personalise Bixby’s Wake-up feature
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
Scan to access
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Scan to access
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Scan to access
Chat with us
![chat with us icon image contact info]()
![chat with us icon image contact info]()
Chat with us for product technical support, service center details, repair status, installation requests and more.
Sign Language
![Sign language image]()
![Sign language image]()
Video call with Sign Language interpreter assisted by Samsung product expert.
Available: 11 AM to 4 PM (Monday - Friday)
Available: 11 AM to 4 PM (Monday - Friday)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
Available: 8 AM to 8 PM (All 7 days)
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()
RC01_Static Content : This text is only displayed on the editor page