According to the change in Samsung Members Service Operation Policy, service support for devices with Android 7 (Nougat) operating system (OS) will be terminated after 1 April 2025. We would like to inform you that service will no longer be available on devices with this operating system after 1 April 2025. You can use Samsung Members after updating your operating system to Android 8.0 (Oreo OS) or higher.
However, OS updates may not be provided for the device you are using. If you have any questions about the OS update of your device, please contact
Customer Support.
How to update your operating system:
Settings > Software Update > Download and InstallWe will always strive to provide a better service experience.