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43" Crystal UHD 4K Smart TV CU8000
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Highlights
Dynamic Crystal Colour
AirSlim
Crystal Processor 4K
Smart Hub
Features
Vivid crystal colour on our slimmest TV profile
Top 4 features
Dynamic Crystal Colour
Life-like colour, created in a pure state with fine crystal
AirSlim
Mind blowing slim design that you will love, making your TV blend into the wall seamlessly.
Crystal Processor 4K
Feel lifelike shades of colour as intended in powerful 4K
Smart Hub
Discover your favourite movies, TV shows, games and ambient screens all in one place
Dynamic Crystal Colour
Life-like colour, created in a pure state with fine crystal
A different level of UHD with advanced phosphor technology. Immerse yourself in the picture with one billion shades of colour. Dynamic Crystal Colour delivers lifelike variations so you can see every subtlety.
Airslim
Sleek and slim design
Mind blowing slim design that you will love, making your TV blend into the wall seamlessly.
Crystal Processor 4K
Feel lifelike shades of colour as intended in powerful 4K
Feel every shade of colour as intended. Powerful 4K upscaling ensures you get up to 4K resolution for the content you love.
** Upscaling may not apply to PC connection and Game Mode.
Smart Hub
Discover your favourite content in one place
Optimize content curation and discovery, so you spend less time searching and more time streaming movies, games and shows you love.
** Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use.
*** Some services are available to watch after registration and subscription.
**** Requires Samsung account.
***** UI is subject to change without prior notice.
****** You will need a Samsung Account to access our network-based smart services. If you choose not to log-in, you will only get connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
******* You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Picture Quality
Contrast Enhancer
Enhanced sense of depth and colour
Contrast Enhancer ensures that every image appears more natural and is incredibly detailed. This innovative picture technology dynamically adjusts the contrast, resulting in an enhanced sense of depth and colour.
HDR
SDR
HDR (High Dynamic Range)
See dark and light in every scene
High Dynamic Range increases the range of light levels on your TV, so you can enjoy an enormous spectrum of colours and fine details, even in the darkest scenes.
* Viewing experience may vary according to types of content and format.Gaming Experience
Gaming Hub
Where gaming comes together
Save time and speed up the game selection process with Gaming Hub that grants access to your favourite cloud & console games as well as standalone apps.
* Supported features and games can vary by countries and models.** A controller maybe required depending on the specific game you are playing on the Gaming Hub.
*** You may need to download apps depending on the game or service.
**** Internet connection, additional gaming service subscription maybe required.
***** Content services are subject to change without notifications.
****** Requires Samsung account.
******* Only available in US/CA/UK/FR/DE/ES/IT/BR/KR
******** UI is subject to change without prior notice.
********* You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Motion Xcelerator
Smooth motion for a clear picture
Experience clear picture and performance as the Motion Xcelerator automatically estimates and compensates frames for the source of content.
Sound
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
Object Tracking Sound Lite (OTS Lite)
Virtual sound that tracks the action
A 3D surround sound with our virtual top channel audio will allow you to be fully immersed in the audio experience.
Only sound from the Soundbar was activated when Q-Symphony was off, but sound from both the TV and Soundbar turned on when Q-Symphony turned on.
Q-Symphony
TV and soundbar orchestrated in perfect harmony
Q-Symphony uniquely allows TV and soundbar speakers to operate simultaneously without muting TV speakers for a more harmonious sound.
* Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.Adaptive Sound
Sound fine-tuned to your content
Adaptive sound has audio scenic intelligence that optimizes sound based on real time scene analysis by content type.
Smart Features
SmartThings
Your best home butler
Relax and let SmartThings seamlessly connect to, monitor and control all your smart devices to intuitively control your home via a built-in hub.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice.** Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
*** Connected devices are sold separately.* Use of calm technology requires agreement from both SmartThings privacy notice and auto registered device.
**** UI is subject to change without prior notice.
***** You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Samsung TV Plus
The best of TV. All for free.
All the entertainment you want at zero cost. Choose from numerous live TV channel spanning multiple genres like news, entertainment, sports, and more.
* Certain region only.** Channels may vary by country and are subject to change without notifications.
*** Supported Samsung devices may vary by country.
**** Requires Samsung account.
***** UI is subject to change without prior notice.
****** Ads may appear on Samsung TV Plus.
******* Available for free on Samsung Smart TVs since 2016.
Multi View
See it all on one screen
Watch what's on your TV and your mobile on the same screen simultaneously, whether it's live stats for sports or video guides for games.
* Supports Android OS based smartphone only.** The actual UI may differ from the image shown.
*** Multi View is available only on Android 4.2 versions or higher.
**** You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Samsung Health
Home is where the health is
Master your exercise with camera-powered coaching, keep track of your daily stats synced from Samsung Health application and access content from leading fitness and mindfulness industry partners, all in one place.
* Service is available in US, CA, KR, UK.** Availability of service is subject to change without prior notice.
*** Partners and content may vary by region.
**** Availability of content service providers and subsequent fitness content may vary by country and region.
***** Additional payment may be required to use Samsung Health.
****** The service requires the user to be logged in to the same Samsung account on TV as well as mobile device.
******* Syncing of health data requires a compatible mobile device, wearables with support for Samsung Health. Sold separately.
********* You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Multiple Voice Assistants
Choose your favourite voice assistant
Bixby or Amazon Alexa – take your pick. All you need to do is to talk into your SolarCell Remote. Use these voice assistants to search for shows, open apps and more.
* Samsung may change/suspend/cease providing part or all voice assistant services at any time in its sole discretion without prior warning or notice.** Bixby recognizes English (US/UK/India), French, Spanish, German, Italian, Portuguese and Korean. Not all accents, dialects and expressions are recognized.
***Alexa recognizes English (US/AU/CA/UK/India), Spanish (Spain/Mexico), German, Italian, French, Hindi and Portuguese. Not all accents, dialects and expressions are recognized.
**** Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
***** You will need a free Samsung Account to access our Smart TV features and other network based smart services. If you choose not to log-in, you will get access to over-the-air (OTA) television content (via tuner or antennas) and external devices connected via HDMI.
Why Samsung TV
Samsung Knox
Your privacy. Secured. On Samsung TVs
Feel at ease with a multi-layered security solution shielding your data, such as pin codes and passwords. Even Home IoT devices connected to your TV are secured. Regular updates further protect your TV from harmful attacks.
* UI is subject to change without prior notice.** Samsung Knox applies to Samsung TVs powered by Tizen®, launched since 2015.
*** Security software update is guaranteed for at least three years from TV product launch.
**** Latest TV software update is required.
AI Energy Mode
AI Energy Mode
Energy saving with AI Energy mode and SmartThings
With AI Energy Mode, you can conserve power. Surrounding light levels are automatically detected and analyzed to adjust the brightness, reducing overall power consumption.
* AI Energy Mode is exclusive to 2023 new models of CU7000↑ and 32" LS03C. The actual power reduction may vary by model and is based on internal testing. It is supported only in certain regions. The SmartThings app is required to utilize AI Energy Mode. Please note that AI Energy Mode does not support Game, Intelligent, Art, Screen Mirroring, Ambient or Retail Mode. For NA, LATAM, KR, SE Asia, SW Asia: In environments where the surrounding light exceeds 120 lux, certain aspects of the AI energy-saving feature may not function, resulting in reduced energy savings. For EU, CIS, Africa: In environments where the surrounding light exceeds 80 lux, certain aspects of the AI energy-saving feature may not function, resulting in reduced energy savings. Energy saving rate may vary according to regions, models, sizes, viewing conditions or types of content.Samsung TV Plus
The best of TV. All for free.
All the entertainment you want at zero cost. Choose from numerous live TV channel spanning multiple genres like news, entertainment, sports, and more.
* Certain region only.** Channels may vary by country and are subject to change without notifications.
*** Supported Samsung devices may vary by country.
**** Requires Samsung account.
***** UI is subject to change without prior notice.
****** Ads may appear on Samsung TV Plus.
******* Available for free on Samsung Smart TVs since 2016.
SolarCell Remote
Remote controller charged with sunlight and indoor lighting
Now you don’t need to use disposable batteries. The SolarCell remote has a solar panel on its back that uses both indoor and ourdoor light for charging.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up.** Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.
*** If SolarCell Remote’s battery is drained, it would need to be charged with a USB-C cable.
**** The battery level of SolarCell Remote can be checked through the pop up guide on TV screen.
***** The design and button layout of the SolarCell remote may vary by regions.
Design
A TV is placed on top of an adjustable stand.
Adjustable Stand
Height that fits your space
Adjust the height of your TV stand when you want without space constraint. It is also just the right stand to perfectly fit your soundbar.
Easy, seamless shopping
Specifications
-
Resolution
3,840 x 2,160
-
Series
8
-
HDMI
3
-
USB
2
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LED
-
8
-
Screen Size
43"
-
Refresh Rate
60 Hz
-
Diagonal Screen Size
42.5"
-
Resolution
3,840 x 2,160
-
Picture Engine
Crystal Processor 4K
-
One Billion Colour
Yes
-
HDR (High Dynamic Range)
HDR
-
Compatible with HDR 10+
Support
-
HLG (Hybrid Log Gamma)
Yes
-
Contrast
Mega Contrast
-
Colour
Dynamic Crystal Colour
-
Micro Dimming
UHD Dimming
-
Contrast Enhancer
Yes
-
Motion Technology
Motion Xcelerator
-
Noise Reduction
Yes
-
Film Mode
Yes
-
Filmmaker Mode (FMM)
Yes
-
Brigtness/ Colour Detection
Brigtness Detection
-
Dolby Decoder
MS12 2ch
-
Adaptive Sound
Adaptive Sound
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20 W
-
Speaker Type
2 CH
-
Multiroom Link
Yes
-
Bluetooth Audio
Yes
-
Dual Audio Support (Bluetooth)
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Funtionality
Yes
-
Samsung Health
Yes
-
Universal Guide
Yes
-
Media Home
Yes
-
Tap View
Yes
-
Video Communication
Google Meet
-
Multi-View
upto 2 videos
-
Wireless Dex
Yes
-
Cloud Service
Microsoft 365
-
Auto Game Mode (ALLM)
Yes
-
HGiG
Yes
-
Gaming Hub
Yes
-
Digital Broadcasting
ATSC/ClearQAM
-
Analog Tuner
Yes
-
Wi-Fi
Yes (WiFi5)
-
Bluetooth
Yes (BT5.2)
-
HDMI
3
-
Anynet+ (HDMI-CEC)
Yes
-
USB
2
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1 (Common Use for Terrestrial)/0
-
Design
AirSlim
-
Bezel Type
3 Bezel-less
-
Slim Type
Slim look
-
Front Colour
Black
-
Stand
Flat Lift
-
Stand Colour
Black
-
Caption (Subtitle)
Yes
-
EPG
Yes
-
OSD Language
English, Spanish, French
-
V-Chip
Yes
-
MBR Support
Yes
-
Accessibillity - Voice Guide
US English, Mexico Spanish, Canada French, Finnish, German, Greek, Hungarian, Italian, Norwegian, Polish, Portugal Portuguese, Romanian, Slovak, Swedish, Czech, Danish, Dutch, Korean
-
Accessibility - Learn TV Remote / Learn Menu Screen
US English, Mexico Spanish, Canada French
-
Power Supply
AC 110-120 V 50/60 Hz
-
Power Consumption (Max)
120 W
-
Eco Sensor
Yes
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
1093 x 667 x 126 mm
-
Set Size with Stand (WxHxD)
965.5 x 600.1 x 195.1 mm
-
Set Size without Stand (WxHxD)
965.5 x 559.8 x 25.7 mm
-
Stand (Basic) (WxD)
681.9 x 195.1 mm
-
VESA Spec
200 x 200 mm
-
Package Weight
11.6 kg
-
Set Weight with Stand
8.7 kg
-
Set Weight without Stand
8.4 kg
-
Remote Controller Model
TM2360E (BN59-01455A)
-
Slim Wall Mount Compatible
Yes
-
Mini Wall Mount Compatible
Yes
-
Vesa Wall Mount Compatible
Yes
-
Full Motion Slim Wall Mount Compatible (Y22)
Yes
-
SlimFit Cam Compatible
Yes
-
User Manual
Yes
-
E-Manual
Yes
-
Power Cable
Yes
User manual & downloads
e-Manual
ver 4.9.0 | 3.83 MB
Nov 06. 2024
ENGLISH
e-Manual
ver 4.8.0 | 3.93 MB
May 14. 2024
FRENCH
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43" Crystal UHD 4K Smart TV CU8000
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How Trade-In Works:
-
01
Choose your new Samsung device and tell us about your old one.
If eligible, you will see an estimated trade-in value. -
02
Get an upfront discount on the price of your new Samsung device.
-
03
Send your old device back to complete the trade-in.
All from one hand
Now you get innovative smartphone with right tariff plan.
Stay with your network operator.
All from one hand
Now you get innovative smartphone with right tariff plan.
Der Anschlusspreis und monatlicher Tarifpreis werden vom jeweiligen Netzanbieter eingezogen. Du zahlst jetzt nur den einmaligen Gerätepreis.
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Buy your phone along with an inclusive monthly network plan and pay monthly*
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Choose your network
Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
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Pay Monthly
Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
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Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
How Trade-In Works:
-
01
Select deviceSelect your new Samsung Galaxy device and the eligible device you want to trade in.
-
02
Determine valueAnswer a few simple questions to determine the estimated trade-in value of your eligible device. The estimated trade-in value will be applied to the purchase price of your new Samsung Galaxy device at time of checkout.
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03
Ship your eligible trade-in deviceOnce your new Samsung Galaxy device has shipped, you’ll receive an email with shipping instructions and a pre-paid shipping label for your trade-in device. Carefully follow the instructions and use the pre-paid shipping label to ship your trade-in device. Your trade-in device shipment will take approximately 2 to 3 business days and you will receive a confirmation email once the device is received.
-
04
Confirmation of condition of trade-in deviceOnce we have received your trade-in device and the condition has been verified, the final trade-in value will be determined. If the final trade-in value differs from the estimated trade-in value, at our sole discretion, you may be offered an adjusted trade-in value by email which will also describe the next steps in the process. The device condition assessment will take approximately 5-10 business days and you will receive a confirmation email once completed.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Select your device
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Enter your IMEI (if you have a Bluetooth device, enter the serial number)
Find your IMEI or serial number
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings, check the device itself or device packaging to locate the IMEI or serial number.
Enter your IMEI or serial number (Note: to trade-in a phone, you must enter a valid 15-digit IMEI)
Incorrect
Correct
We were unable to confirm your IMEI or serial number. Please try one of the following options:
- Manually enter your device model
- Check the IMEI or serial number and try again
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Select your device
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Is your device in good condition?
Is your device fully functional and free of any visible damage or defects?
Select Yes if your device meets the following conditions:
Powers on, holds a charge and can connect to a wireless network, Wi-Fi and Bluetooth
All of the following function: Cameras, Speakers, Buttons, Ports, Microphone, Battery
No damage including cracks, severe scratches or chips on frame, display or back glass (including cameras)
No signs of liquid damage
Display is fully functional and free of visible burn-in, ghost images or dead pixels
Powers on, holds a charge and can connect to a wireless network, Wi-Fi and Bluetooth
No signs of liquid damage
All of the following function: Cameras, Speakers, Buttons, Ports, Microphone, Battery
Display is fully functional and free of visible burn-in, ghost images or dead pixels
No damage including cracks, severe scratches or chips on frame, display or back glass (including cameras)
Learn More about how to assess the condition of your trade-in device
Not eligible for trade-in
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Upgrade and save when you trade-in your current device
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Your estimated trade-in value has been calculated
*Actual trade-in value may differ from estimated trade-in value for various reasons.
Not all international devices are eligible for the trade-in program. See trade-in program FAQs for accepted international devices. International trade-in devices are subject to a reduction in estimated trade-in value.
Help us to further validate your trade-in device
How would you like to validate your trade-in device?
Please enter a valid IMEI or Serial number
Correct
- To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings or check the device packaging to locate the IMEI
Go to your device settings, check the device itself or device packaging to locate the serial number. Please enter the Serial Number without any spaces or special characters (e.g. / , -, #, :, @, ~, ^).
Action required
Find my iPhone is enabled on your device. This feature must be disabled and your device must be factory reset before your trade-in device is mailed in. If Find My iPhone is not disabled, your will not be eligible for trade-in
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
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Phone powers on & Holds charge
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Normal wear & Tear
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Functioning display & No cracked screen
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Not blacklisted
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Factory reset & No software locks
Return & Cancel
Warranty
Here’s what’s covered
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Hardware repairs
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
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Mechanical malfunction or defects
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
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Up to 2 service requests for physical & liquid damage
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Here’s what’s covered
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Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
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If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
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Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Extended Warranty
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