Voice navigation on your Samsung QLED Smart TV

Last Update date : Jan 10. 2024
Person in front of a Samsung TV with Bixby

Your Samsung QLED Smart TV comes with voice navigation features that will put you in control! You can use Bixby or Alexa to navigate your TV, ask some questions, give commands, or search for new apps to download. Multiple languages are supported as well, so your TV will always follow your instructions no matter how you choose to speak. You can set up your preferred voice navigation when you get your TV, but you can also add it later if you prefer.

Note: The provided information refers to 2021, 2022, or 2023 Samsung QLED TVs sold in Canada. The available settings and options may differ for devices sold in other countries.

Bixby is available to answer questions and change the channel whenever you like. Once Bixby is set up, you can ask it to turn on the TV, check the weather, or play a movie.

Bixby chosen under Voice
1 Navigate to Settings on your TV, and then select All settings.

Note: You do not need to select All settings on 2021 Samsung QLED TVs.

2 Select General, and then select Voice.
3 Select Voice assistant, and then choose Bixby. Select OK to use Bixby as your voice assistant.
4 You can select Bixby Voice Settings to choose or change your language, voice response, sensitivity, and sound feedback preferences.
5 Next, press the Microphone button on your TV's remote and say “Hi, Bixby” to begin giving commands.
6 To adjust Bixby’s options, navigate back to Settings, and then select All settings. Select General, and then select Voice. The Voice Wake-Up function will allow you to turn on the TV using your voice, and Voice Hint will help Bixby recognize your voice clearly.

Note: You do not need to select All settings on 2021 Samsung QLED TVs.

7 You can select Bixby Voice Settings to change the language, sensitivity, sound, and feedback preferences.

You can select Alexa as your preferred voice navigation when setting up your TV for the first time, or later on in the Settings menu. Make sure you have the Amazon Assistant app installed on your phone before starting.

Amazon Echo with Alexa next to a Samsung TV
1 Navigate to Settings on your TV, and then select All settings.

Note: You do not need to select All settings on 2021 Samsung QLED TVs.

2 Select General, and then select Voice.
3 Select Voice assistant, and then choose Alexa. Select OK to use Alexa as your voice assistant.
4 Next, scan the QR code on the screen using your phone's camera. You will be taken to Amazon’s website. Sign in to your Amazon account or create an account if needed.
5 Tap Allow on your phone. Your TV will connect to your Amazon account; follow the instructions on the TV’s screen to finish setting up Alexa.
6 You can now begin using Alexa as your voice assistant! Just say “Alexa” while pressing the remote’s Microphone button to wake up the voice control.
7 To adjust Alexa’s options, navigate back to Voice. Enable the Voice Wake-Up function so you can turn on the TV with your voice, and select Amazon Alexa Settings to change the language and command preferences.

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