Register your Galaxy Buds Live to your Samsung account online

Last Update date : Jan 05. 2022

Registering your Galaxy Buds will allow you to get the most out of your Samsung experience: faster tech support, helpful information, and opt in for special promotions.

Note: Information provided applies to devices sold in Canada. Available screens and settings may vary for earbuds sold in other countries.

Note: If you don't already have one, you can create a Samsung account from your phone or computer.

1 Visit the Samsung’s Product Registration page on a phone or a computer and log into your Samsung account.

2 Register your new Galaxy Buds Live in the “My Products” section. In order to complete the process, you will be asked to enter a serial number in the “IMEI / Serial No.” field. The serial number can be found on a sticker on the box. You must use the serial number next to S/N (R) and not the other serial numbers (it would lead to an error message otherwise).

The serial number can be found on a sticker on the box. You must use the serial number next to S/N (R) and not the other serial numbers (it would lead to an error message otherwise).

Note: If you are experiencing any issue, text WE CARE (932 273) and get quick support from a technical expert who will be able to assist you via text. Another preferred way to access 24/7 support is via LIVE CHAT. If you prefer interact with our technical expert over the phone, just call 1-800-SAMSUNG and get support at your convenience between 9:00 am EST and 9:00 pm EST. Those are only some of the ways we support you.

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