Change the email address on your Samsung Account

Last Update date : Aug 01. 2024
Change the email address on your Samsung Account

If you switched over to a new email address or simply don’t use your current one any more, you can change your email address on your Samsung account. This can be done from your Galaxy phone or the Samsung website and takes only a few minutes to complete.

Note: Information provided applies to mobile devices sold in Canada. Available screens and settings may vary by wireless service provider, software version, and device model.

Please follow the steps below to change your Samsung account email address using your Galaxy phone.

1 On your phone, navigate to and open Settings, and then tap Accounts and backup.
2 Tap Manage accounts, and then select your Samsung account.
Manage accounts highlighted on a Galaxy phone
3 Tap My profile, and then tap Profile info.
4 Next, select your email at the top of the screen.
Email address highlighted on a Galaxy phone
5 Tap Change, then enter your new email address, and then tap Change again.
6 You will be prompted to enter the verification code sent to your new email address. When you’re finished, tap Verify.
7 Enter your Samsung account password, and then tap Confirm.
8 For security purposes, you will need to enter your Samsung account password again, and then tap Sign in.
9 Next, you will be prompted to log in to your Samsung Account using your new credentials. Tap OK (at the bottom of the screen).
10 Enter your new email address, and then tap Next.
11 Enter your Samsung password, and then tap Sign in.
12 As you are now using a new email address for your Samsung Account, you will be prompted to accept the terms and conditions of use again. Tap More, and then tap Agree.
13 Finally, tap Cancel if the prompt to use Samsung Pass appears.

Note: To use Samsung Pass, tap Get Started and follow the on-screen instructions to complete the procedure.

Please follow the steps below to change your Samsung account email address using a web browser.

1 Using your internet browser, navigate to the Samsung Canada website.
2 Select the profile icon in the upper right corner, and then select LOG IN/Sign-up.
Select the profile icon in the upper right corner, and then select LOG IN/Sign-up
3 Enter your email address and select Next.
Enter your email address and select Next
4 Enter your password and select Sign in.
5 If your account is protected by two-step verification, you will need to enter the verification code sent to your Galaxy phone or tablet. Then, select Verify.
Enter the verification code sent to your Galaxy phone or tablet and then select Verify
6 Select your profile icon in the top right corner, and then select your name in the drop-down menu.
7 Select Manage Samsung account.
8 Select Email ID.
Select Email ID
9 Enter the new email address in the New email address section, and then select Change.
10 Enter your password, and then select Confirm.
11 You will be prompted to enter the verification code sent to your new email address.
12 When you’re finished, select Verify.
13 Finally, select Done. That’s it! Your email has been changed.

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