Using Parental Controls on your Samsung TV

Ensure your child views kid-friendly content through parental controls on your Samsung TV. You can restrict usage of TV apps, channels and programme ratings and allow usage only via your TV's PIN. Perhaps there are some TV programmes that may not be so age-appropriate. Learn how to set up a Programme Rating Lock to make sure that your child watches appropriate programmes based on their programme rating.

Please Note: The information on this page is for Australian products only. Sequences or settings will vary depending on the location and/or where the product had been purchased. To be redirected to your local support page please click here.

Note: Parental controls available on Samsung TVs from 2008 and onwards. The steps below are taken from a 2023 model TV. Settings and steps may differ depending on the model of your TV.

Lock an App

You might not want your child viewing certain apps. You can lock the app so that it can only be used by entering a PIN. Follow the steps belows to learn how to do so.

1 Press the Home button on your remote control and then head to Settings

Note: The steps above are taken from a 2023 model TV. Settings and steps may differ depending on the model of your TV.

Steps by model year:

2024 Models: Apps home > scroll to bottom > App Settings > select an app > Lock/Unlock

2017 - 2023 Models: Apps > App Settings > select an app > Lock/Unlock

2016 Models: My Apps > Options > Lock/Unlock > select an app to lock or unlock > Done

2 Navigate to All Settings

3 Select General & Privacy and then Parental Settings

Select General & Privacy then Parental settings

4 Choose App Lock Settings

5 Select an app and then Lock

6 You will be prompted to enter your TV's PIN. The default PIN is 0000. To change your TV PIN, head to Change your Samsung TV PIN Code.

7 To unlock the app, reselect the locked app and Unlock will appear

Lock a TV Channel

Some TV channels may be geared towards content you might not like your child viewing. Learn how to lock a TV channel through the steps below.

Note: Before locking a free-to-air TV channel, you will need to ensure you have a digital TV Antenna installed to receive a digital broadcast and that the Antenna Cable has been connected properly to your TV or TV's One Connect Box.

1 Press the Home button on your remote control and then head to Settings

Note: The steps above are taken from a 2023 model TV. Settings and steps may differ depending on the model of your TV.

By model year:

2023 - 2024 Models: Settings > All Settings > General & Privacy > Parental Settings > Channel Lock Settings > select channel/s > Lock

2022 Models: Home > Live TV app > Press the volume button on your remote to open up Live TV Guide > Scroll left of TV guide > Edit Channels > select channel/s > Lock

2017 - 2021 Models: Home > Live TV app > Channel List > Edit Channels > select channel/s > Lock

2016 Models: Home > Live TV app > Channel List > Right directional button on remote > Edit Channels > Lock

2 Navigate to All Settings

3 Select General & Privacy and then Parental Settings

4 Select Channel Lock Settings

5 Select your channel/s and then Lock

6 To unlock a channel, simply select the locked channel and then Unlock

7 To apply the channel lock, hop back into your Parental Settings and ensure Apply Channel Lock is on.
You will be prompted to enter your TV's PIN. The default PIN is 0000. To change your TV PIN, head to
Change your Samsung TV PIN Code.

Steps by model year:

2022 - 2024 Models: Settings > All Settings > General & Privacy > Parental Settings > Apply Channel Lock

2017 - 2021 Models: Settings > Broadcasting > Apply Channel Lock

2016 Models: Settings > Broadcast > Channel Lock

Block Programmes based on Rating

Ensure your child only view programs according to program ratings through Programme Rating Lock. When this is set, all programmes rated at that level and higher will require a PIN to watch. Programme Rating Lock does not, however, block programmes originating from external sources.

1 Press the Home button on your remote control and then head to Settings

Note: The steps above are taken from a 2023 model TV. Settings and steps may differ depending on the model of your TV.

For previous models:

2022 - 2024 Models: Settings > All Settings > General & Privacy > Parental Settings > Programme Rating Lock

2016 - 2021 Models: Settings > Broadcast > Programme Rating Lock

2 Navigate to All Settings

3 Select General & Privacy and then Parental Settings

4 Select Programme Rating Lock

5 Choose a rating to lock from. All programs on that level and above will require a PIN for viewing.

6 You will be prompted to enter your TV's PIN. The default PIN is 0000.
To change your TV PIN, head to Change your Samsung TV PIN Code.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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