Samsung Care+
When the unexpected happens, rest easy with Samsung Care+.
From a personal setup session to coverage for mechanical breakdowns
and power surges, we'll take care of you every step of the way.
Samsung Care+
for Mobiles
Get some added peace of mind with Samsung Care+.
Our experts will help you to get back on track.
Swap your device or replace your screen.
Samsung Care+
for TV & Home Appliances
Samsung Care+ now gives you access to 24/7 support
for your new TV and selected Home Appliances.
2 Years of service for $199.
Why buy from Samsung
Price Promise
Don't worry we'll match the price! Find an identical product in stock for a better price at an eligible retailer within 14 days, we'll match it and refund the difference.
Free Delivery
Get your new Samsung product delivered to your door. Simply order on our online store and enjoy free delivery.***
Flexible payment options
We make it simple to pay online. Choose from Samsung Finance, Latitude Finance, credit card, PayPal, Google Pay and Afterpay.+ ‡
Expert Support
Our Customer Care team are available 7 days a week to provide product advice, technical support or help with an existing order. You can reach out via Chat, Phone or email for assistance.
‡ Samsung Finance by Glow: Purchases over $250, at 0% interest for 12, 24 months or 9.9% p.a interest rate (APR) for 36 months with monthly repayments for purchases over $1,666.67. Upfront payment amount and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance is provided by our trusted partner, Glow Financial Service (Australia) Pty Ltd (Glow) (ACN 668 894 504) Australian Credit Licence 552067. Glow handles your repayments and pays Samsung directly for your purchases (no money is credited to your personal bank account). Learn more
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145.
* All products are available for sale at the price shown on this site. Subject to stock availability at time of purchase. Purchases must be made on the Samsung Online Store only (shop.samsung.com/au) and excludes the Samsung Education Store, Samsung Business, Samsung Enhanced Partnership Portals and Samsung Government. Not available in conjunction with any other offer unless otherwise advised. Prices and offer periods may be modified by Samsung at any time in its sole discretion without notice. Discounts are not transferable, exchangeable or redeemable for cash. Offer subject to Samsung Terms & Conditions of Sale.
** Free delivery is available in selected areas within Australia
1 5% off your first Samsung Shop App purchase on eligible Mobile products, is available to all Samsung Account holders. The 5% discount will be applied automatically to eligible Mobile products in your cart upon your first purchase via our Samsung Shop App, ending 31 Dec 2025. This discount may apply with other Samsung discounts and offers on the Samsung Online Store, Samsung Education Store and Samsung Government Store. This offer may be modified by Samsung at any time in its sole discretion. Discount is not transferable, exchangeable or redeemable for cash.
2 By proceeding with your purchase and by participating in the Samsung Trade-up (“Program”), you accept the following:
(a) The trade in discount “Trade-Up Discount” you receive is an incentive to recycle an old eligible product (“Recycled Product”) and to purchase a new Samsung appliance, monitor, speaker or television as applicable (“Eligible Product”) in the one transaction. The trade-up discount is not considered a trade-up value for the Recycled Product.
(b) Recycled Products have zero value. If you return the Eligible Product you purchased for a refund (for any reason) you will not receive any amount or value for:
i. the participating Recycled Product; or
ii. the Trade-Up Discount amount.
(c) You agree that by participating in this Program you will fully uninstall, dismount (including disconnecting and draining of water, or wiping all data) as applicable your recycled product and ensure it is ready for collection at the same time that we deliver your Eligible Product.
(d) We reserve the right to refuse the delivery of your Eligible Product if you fail to comply with these Program T&C’s. A surcharge equal to the amount of the Trade-Up Discount you received at the time of purchasing your Eligible Product will apply if you do not have your Recycled product ready at the time of delivering your Eligible Product.
You may only recycle up to three products in the same transaction and you will receive only one Trade-Up Discount for each Eligible Product purchased.
3 Upfront payment required. T&Cs and eligibility criteria apply.
4 T&Cs and eligibility criteria apply.
Product Registration
Quick and easy product registration..
Receive up-to-date personalized services and tips.
Enter your Serial Number/IMEI
Scan the QR code on your products for easy registration.
* This feature is only supported on Samsung Home Appliances and non-Smart Monitors
Enter your Serial Number/IMEI
Quick and easy product registration.
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Now, select the model of your product.
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