Get Ready for Awesome A Series!

Get Ready for Awesome A Series!

Buy a $10 eVoucher and get $50 for a limited time to spend on the new Galaxy A Series!

Get Ready for Awesome A Series! Get Ready for Awesome A Series!

[EXCLUSIVE] Smartphone eVoucher+

SMARTPHONE-EVOUCHER

[EXCLUSIVE] Smartphone eVoucher+

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Features

Frequently Asked Questions 

What am I buying?

Spend $10 to receive a Smartphone eVoucher+ (eVoucher) worth $50 towards purchasing the latest Galaxy A Series Devices (A26 | A36 | A56), between 27th of March 2025 (12:00AM AEDT) and 24th of April 2025 (11:59PM AEST).

If the cart does not contain an A26 | A36 | A56 smartphone device, or the Offer Period has passed, the eVoucher will resume to its original value of $10, and may be used towards purchasing Samsung Products (Devices, Appliances and Accessories) of $11 or more, on eligible Samsung.com stores. Strictly cannot be used to purchase Service Products (e.g. Samsung Care and Knox Manage Subscriptions etc).

The Offer is redeemable online at Samsung Online Stores (samsung.com/au, Samsung Education Store, Samsung Government, Samsung Business, and eligible Samsung Enhanced Partnership Portals). This Offer is not redeemable on the Samsung Staff Portal.

The eVoucher will have a set expiry of 3 years from the date that it is provided, eg. if the eVoucher is provided on the 1st of March 2025 then the expiry date will be the 1st of March 2028.

 

Will I be refunded the $10 payment if I use the Smartphone eVoucher+ and then return the product that I purchased?

Should an order be returned in accordance with the Samsung eStore returns policy here, then you will have the option of either using the voucher on another Samsung Product of $11 or more, or receiving a refund of the original $10 order.

 

Can I change my mind after purchasing the eVoucher?

The $10 order for an eVoucher is non-refundable, ie. there is no change of mind policy for this purchase.

 

When will I receive my eVoucher?

In most cases the eVoucher code will be received within 24 hours after purchasing the eVoucher, though delays may occur.

 

What should I do if I didn’t receive the eVoucher email?

Please check your spam or junk folders for the eVoucher email and if it has been more than 72 hours after purchase please contact our customer service team on 1300 362 603.

 

How do I use my Smarthphone eVoucher+?

Once you receive your eVoucher code via email, copy it exactly as it is provided (including capitalisation and dashes) then paste this into the ‘promo code’ field in the cart page during checkout, to receive you respective discount.

 

What do I do if my eVoucher is not working?

Please ensure that you have copied the code exactly as it is provided in the email sent to you, and that you have not used the eVoucher on another purchase.

Should the eVoucher still not be working please contact our customer service team on 1300 362 603.



Can I use Samsung Rewards points to purchase the Smartphone eVoucher+?

Samsung Rewards points may not be used to purchase the eVoucher, only upfront payment will be accepted towards the purchase of the eVoucher.

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