Wi-Fi works on my phone but not on my Samsung TV
Last Update date : 2024-11-26
When your WiFi works on your phone but not on your Samsung TV, it can be frustrating. In this situation, it's important to identify the cause of the problem and find a solution.
If you're experiencing Wi-Fi connectivity issues with your Samsung TV, you can check your IP settings and DNS by following these simple steps:
1
Go to the Settings then All Settings and select Connection, then Network.
2
Choose Network Status to see the status of your network.
3
Navigate to IP Settings and then select DNS Settings.
4
If the DNS settings are set to Manual, select Get Automatically. If they are set to Get Automatically, change them to Manual.
5
Once you've changed the DNS settings to Manual, you can enter 8.8.8.8 using the numbers on your remote.
6
Press OK to save the changes.
7
Finally, restart your TV to apply the new settings.
By following these steps, you can potentially resolve the issue and get your Samsung TV back online.
Note: For further assistance or questions, please Contact us.
* This feature is only available on specific models. Please refer to your user manual for more information
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