What to do if Samsung TV shows WPS error?

Last Update date : 2025-03-05

Wi-Fi Protected Setup (WPS) is a feature supplied with many routers. It is designed to make the process of connecting to a secure wireless network from a computer or any other device easily.

TV

These steps will help you check your equipment to solve this issue:

1 Check your router's WPS button.

Commonly, the WPS button is found on the back side of the router. Please check the router's user manual on where to find it.

WPS Button
2 Using a WPS network connection on your Samsung TV

There are times when you search for available WiFi networks and your TV cannot find anything. You will be left with an option to use the WPS connection method. Go to the network type in your TV settings to set it up.

Follow the below steps to set up a WPS connection:

Settings Settings

Step 1. From Samsung remote press the Home button, and head to Settings.

All Settings All Settings

Step 2. Select All Settings.

Connection Connection

Step 3. Choose Connection.

Network Network

Step 4. Choose Network.

Open Network Settings Open Network Settings

Step 5. Select Open Network Settings.

Wireless connection Wireless connection

Step 6. Select Wireless, then scroll down and press Use WPS.

Once you are done with the above steps, press the WPS button on your wireless router to establish a connection.

Once a successful connection is made, press OK.

Note: Most routers have an LED light that flashes while the connection is establishing

If the WPS connection fails, try the following steps:

  1. Make sure that the router's WPS feature is enabled
  2. Move the router closer to the TV.

You can restore all TV settings to the factory defaults.

Settings Settings

Step 1. From Samsung remote press the Home button, and head to Settings.

All Settings All Settings

Step 2. Select All Settings.

General & Privacy General & Privacy

Step 3. Go to General & Privacy.

Factory data reset Factory data reset

Step 4. Choose Factory data reset.

pin pin

Step 4. Enter the security PIN, and then select Reset.

Note: If you have any questions, please call our contact center to get help with your inquiry. Our skilled agents will be happy to assist you.

*The features mentioned can be available on specific models. Please refer to your user manual for more information.

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