How to disable Demo or Retail mode on Samsung TV
Last Update date : 2025-02-07
Demo or Retail mode is usually used in stores for advertising. If your TV is always playing an advertising video or its settings keep reverting back to the default, it's probably in Demo or Retail mode, in the below article how to disable this mode.
Follow the below step to make your TV operate regularly:
Step 1. From Samsung remote press the Home button, and head to Settings.
Step 2. Select All Settings.
Step 3. Choose General & Privacy.
Step 4.Choose System Manager.
Step 5. Select Usage Mode.
Step 6. Enter the PIN, and set the Mode to Home mode.
Note:
- If the PIN code is required, it is usually 0000.
- This function may not be supported, depending on the model.
- If you still need more assistance, please call our contact center and our helpful agents will help you.
* This feature is only available on specific models. Please refer to your user manual for more information
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